Grain records your customer conversations and automatically creates highlight reels, searchable transcripts, and shareable clips so teams can extract insights and share customer feedback without watching hours of recordings.
Grain focuses on making recorded meetings actually useful through smart organization and easy sharing. Every call gets transcribed with speaker labels and AI-generated notes highlighting key moments, decisions, and action items. Create clips from important call segments with one click and share them with team channels, product managers, or executives who need customer voice without sitting through full calls. Playlists organize related clips into themes like objection handling, feature requests, or competitive discussions. Search across all transcripts to find every time customers mentioned specific topics, competitors, or pain points. Integration with Slack, Notion, and other tools lets insights flow to where decisions get made. For customer-facing teams who need to share insights with product and leadership, Grain makes conversation intelligence accessible to everyone through bite-sized, shareable content.
Key Features:
- One-click highlights: Create shareable video clips from key call moments instantly
- Automatic summaries: AI extracts decisions, action items, and important discussion points
- Universal search: Find any topic discussed across all team meetings in seconds
- Playlist organization: Group related clips by theme for training or customer research
Who It's For: Grain is ideal for product teams gathering customer feedback, sales leaders sharing winning call moments, and customer success teams documenting implementation conversations. It's perfect for organizations needing to democratize customer insights beyond the sales team.
Grain makes meeting recordings searchable and shareable for team-wide insights.