CloudTalk

CloudTalk delivers intelligent cloud calling software designed for sales and support teams, featuring smart dialing, international numbers in 160+ countries, and powerful analytics that optimize team performance while ensuring crystal-clear call quality globally.

CloudTalk excels at international calling with local numbers available in over 160 countries, enabling global teams to establish local presence anywhere they prospect. The smart dialer automatically progresses through contact lists with intelligent call distribution that routes prospects to available reps based on skills, performance, and availability. Power dialer mode maximizes outbound efficiency for high-velocity teams. Call flow designer creates custom IVR menus and routing rules without technical knowledge. Real-time dashboards display live call activity, queue status, and team availability with drill-down analytics on call duration, wait times, and conversion rates. The platform integrates natively with HubSpot, Pipedrive, Salesforce, Intercom, Help Scout, and other tools to automatically log calls and surface customer context. Click-to-call initiates conversations directly from integrated tools. Call recording captures all conversations with unlimited cloud storage and easy playback. Call tagging and notes ensure important details are captured and searchable. Automated callbacks schedule follow-up calls based on prospect timezone and availability. SMS capabilities enable text-based follow-up directly from the platform. Call monitoring, whispering, and barging features empower managers to coach reps in real-time. For teams making international calls or requiring advanced routing logic, CloudTalk provides the infrastructure and intelligence.

Key Features:

• International numbers: Establish local presence in 160+ countries with local phone numbers
• Smart dialer: Automatically route calls to the best-fit available rep based on custom rules
• Call flow designer: Build custom IVR menus and routing logic without coding
• Real-time analytics: Monitor live call activity and team performance with detailed metrics

Who It's For: CloudTalk is ideal for international sales teams needing local presence in multiple countries. It's perfect for teams requiring sophisticated call routing, organizations prioritizing call quality and reliability, and managers wanting detailed performance analytics.

CloudTalk enables global calling with local presence and intelligent routing.