Chorus records, transcribes, and analyzes sales calls and meetings to help teams replicate what top performers do, coach reps with real conversation data, and gain visibility into every customer interaction without relying on manual CRM updates.
Chorus integrates with your conferencing and dialing tools to automatically capture every sales conversation, creating a searchable database of customer interactions across your team. AI-powered analysis identifies talk patterns, question ratios, successful discovery techniques, and effective closing strategies by studying thousands of calls. Managers get instant visibility into how reps are performing on calls with scorecards tracking key behaviors like active listening, talk time, and next step commitment. Playlists let you share winning call moments with the team for group learning. Real-time battle cards surface competitive intelligence mentioned during calls. Automatic CRM updates eliminate manual note-taking. Now part of ZoomInfo, Chorus combines conversation intelligence with ZoomInfo's contact data for complete visibility into your sales motion from research to close.
Key Features:
- Call recording and transcription: Automatic capture of meetings with searchable transcripts and highlights
- Performance scorecards: Track rep behaviors and conversation quality against best practices
- Playlist sharing: Create and share collections of great call moments for team learning
- CRM automation: Auto-populate Salesforce fields based on conversation content
Who It's For: Chorus is perfect for sales teams looking to improve performance through conversation analysis. It's ideal for sales managers coaching remote teams, enablement leaders scaling best practices, and revenue leaders who need accurate pipeline visibility.
Chorus transforms sales conversations into coaching moments and revenue insights.
