RingCentral

RingCentral provides enterprise-grade unified communications combining business phone, video meetings, team messaging, and contact center capabilities in one platform with advanced security, reliability, and global infrastructure that scales with your business.

RingCentral delivers comprehensive business communications trusted by Fortune 500 companies worldwide. The platform unifies voice calling, video conferencing, team messaging, SMS, and fax in one application accessible across desktop, mobile, and desk phones. Advanced call management includes intelligent routing, multi-level IVR, call queuing, and skills-based distribution that ensures prospects reach the right person every time. For sales teams, the integrated contact center provides omnichannel engagement across voice, SMS, email, and social media with unified agent desktop. Power dialer and predictive dialer capabilities accelerate outbound calling with local presence and automated voicemail drop. The platform integrates with Salesforce, Microsoft Dynamics, Zendesk, and 300+ business applications via pre-built connectors and open APIs. Real-time and historical analytics provide visibility into call volume, agent performance, service levels, and customer satisfaction metrics. Call recording captures all conversations with compliance-grade archiving and retention policies. The RingCentral Video solution provides enterprise video conferencing that competes with Zoom. Advanced security features include end-to-end encryption, SOC 2 Type II certification, HIPAA compliance, and SSO integration. Global infrastructure ensures 99.999 percent uptime with redundant data centers worldwide. For enterprises requiring carrier-grade reliability, comprehensive features, and global scalability, RingCentral delivers the complete unified communications solution.

Key Features:

• Unified communications: Combine phone, video, messaging, and contact center in one platform
• Enterprise reliability: 99.999 percent uptime with global redundant infrastructure
• Advanced security: End-to-end encryption, SOC 2 certification, and HIPAA compliance
• Extensive integrations: Connect with 300+ business apps including all major CRMs

Who It's For: RingCentral is built for enterprises requiring carrier-grade reliability and comprehensive communications. It's perfect for large sales organizations needing unified omnichannel capabilities, companies with strict security and compliance requirements, and global teams requiring international infrastructure.

RingCentral delivers enterprise communications with unmatched reliability and scale.