ExecVision

ExecVision

Conversation intelligence for contact centers

ExecVision specializes in conversation intelligence for sales and service teams in contact center environments, providing call recording, quality assurance, and coaching tools that help improve performance at scale across large teams.

ExecVision focuses on high-volume sales and service environments where thousands of calls happen daily. The platform records and transcribes every customer conversation, using AI to automatically score calls against quality frameworks and compliance requirements. Trend analysis identifies which scripts, rebuttals, and techniques correlate with successful outcomes across your entire team. Coaching workflows surface which reps need help and which calls managers should review for maximum impact. Scorecards track adherence to talk tracks, objection handling quality, and closing effectiveness. Call calibration ensures consistent quality standards across managers and teams. Compliance monitoring catches regulatory risks before they become problems. Integration with contact center platforms like Five9, Talkdesk, and Genesys makes deployment seamless. For organizations running inside sales teams, SDR floors, or customer service centers, ExecVision provides conversation intelligence built specifically for high-volume environments.

Key Features:

  • Automated call scoring: AI grades every call against quality and compliance standards
  • Coaching workflows: Identify which reps need help and prioritize coaching activities
  • Trend analysis: Discover which techniques and scripts drive better outcomes across teams
  • Contact center integration: Native integrations with Five9, Talkdesk, Genesys, and other platforms

Who It's For: ExecVision is built for contact center leaders managing large sales or service teams. It's perfect for inside sales organizations, SDR teams making high-volume outbound calls, and customer service centers needing quality assurance at scale.

ExecVision delivers conversation intelligence built for contact center scale and complexity.

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